Instrument Equipment Services and Repair
Microscope Service and repair
Avoid expensive repairs by investing in preventative maintenance. Regular servicing can extend the lifespan of your microscopes and ensure optimal performance. Our certified technicians will thoroughly inspect, clean, and calibrate your instruments, identifying and addressing potential issues before they escalate into costly breakdowns. Preventative maintenance not only saves you money on repairs but also minimizes downtime, allowing you to maintain productivity. Sign up today for our recurring microscope maintenance program.
Preventative maintenance includes:
- Thorough cleaning of all exposed optics, filters and light source window
- Thorough cleaning of the exterior
- Check and adjust parcentricity and parfocality where applicable
- Set proper light path alignment
- Camera and software functionality check
Our service department has extensive experience servicing and maintaining equipment within the Leica family as well as most other brands. The following is a checklist of the steps performed during a PM visit.
- Pre-cleaning inspection and evaluation – microscope station checked for functionality and potential issues
- Disassembly – of the microscope station into individual major components
- Thorough cleaning – of all exposed optics, filters, light source window, and microscope exterior
- Reassembly – of station and functionality check
- Check and adjust – parcentricity and parfocality where applicable
- Set proper lightpath – align if needed
- Camera and software –functionality check
- Affix service label –post-inspection and noting any problem areas
If requested, we can also provide PM (Preventative Maintenance) certificates for each instrument separately or on a master list. The PM Certificates will describe what transpired during the visit and any problems found.
We recommended service be done bi-annually to minimize issues. Service can also be done quarterly or on a custom schedule depending on the use level and environment.
Evaluation and Repair
General services are billed at $199/hour plus parts. You are under no obligation to repair your equipment. On-site evaluations are available (on-site evaluations entail added costs and will be quoted upon request)
- We’ll provide an Evaluation quote and RMA number before receiving your microscope.
- A PO or credit card for the quoted amount initiates the process.
- After evaluation, we’ll quote the repair cost for you to approve via amended or new PO.
- If repair is costlier than replacement, we’ll offer a new purchase option without evaluation charges.
Sample Prep Equipment Service Plans
Prevent downtime by signing up for preventative maintenance!
Preventative maintenance for Buehler machines includes cleaning the entire system and replacing all of the commonly failed parts, i.e. belts, gaskets, water lines, and solenoids. Once complete the system is tested and certified.
Services available for following equipment:
- Abrasimatic Service Plan Steps
- AutoMet Service Plan
- CP-8000+ Service Plan
- Delta Service Plan
- EcoMet Service Plan
- IsoMet Service Plan
- IsoMet High Speed Service Plan
- MetaServe Service Plan
- PlanarMet Service Plan
- SimpliMet Service Plan
SEM Service and repair
Maximize Your Investment: Preventative Maintenance for COXEM SEMs
In the world of scanning electron microscopy, your COXEM SEM is an invaluable asset, enabling groundbreaking research and precise analysis. However, to maintain optimal performance and longevity, preventative maintenance is crucial. Don’t let costly repairs catch you off guard – sign up for COXEM’s preventative maintenance program today and ensure your SEM receives the care it deserves on a yearly schedule.
Comprehensive Preventative Maintenance Services:
- Change and alignment filament
- Replace O-rings and seals
- Clean and lubricate stage drive and perform calibration
- Conduct Gun alignment and calibration
- Proper light path alignment for optimal illumination and imaging (if system is capable).
- Check detectors for damage
- Provide service certification
By investing in COXEM’s preventative maintenance program, you’re not only extending the lifespan of your SEM but also ensuring consistent, reliable performance. Regular maintenance by our skilled technicians helps prevent costly breakdowns, minimizes downtime, and safeguards the integrity of your invaluable research data.