Your well-being is our top priority. Our focus is on the safety and health of our staff, their families, our customers, and our suppliers. Our thoughts go out to those that have contracted the virus and especially those who have lost loved ones and friends. As our world changes daily, we strive to meet the challenges head-on and work to maintain a safe environment for all.
Open House Protocols
During our "Socially Distanced Open House" we will being asking our visitors to stricly adhere to the protocols list below. In addition visitors will be required to:
- Do a temperature check prior to entry
- Sign-in and confirm vaccination status
- Unvaccinated visitors will be required to wear mask and gloves
- Wear mask whether vaccinated or not
- Mask and Gloves provided by JHT
What are we doing?
Our operations staff is working primarily from home while our sales and application engineers are entertaining guests in our demonstration lab on a regular basis. Our analytical services labs are open during normal business hours M-F.
Sales and technical support staff are available via phone, text, email, and online.
- Our intent is to support our customers through the best method available:
- Online technical support and product demonstrations are available on a scheduled basis.
- Phone, Text and email
- On-site visits (under rigorous adherence to state, federal, and company guidelines for social distancing and cleanliness)
Shipping and Receiving
- Our docks are open Monday-Friday 9am-4pm PDT
- Anyone coming to our Fremont office will be asked to wash their hands or use the hand sanitizer provided.
- Gloves will be provided for any visitors requesting them
- Masks are required in all major traffic areas and while visitors are on site
- Wipe down of any surfaces being touched or used both before and after use
- Must maintain a 6-foot clearance from nearest individual.
- Under no circumstances will one of our staff or a customer be allowed entry into our facility if they show any sign of illness or symptoms associated with COVID-19
We will adjust these guidelines and protocols as needed. We wish you all good health